Privacy Policy

Alaska Expeditions Unlimited & Resorts (3D Enterprises LLC)

Effective Date: 05/27/2026

Alaska Expeditions Unlimited & Resorts (operated by 3D Enterprises LLC) (“we,” “us,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices and rights. By using our website, booking system, messaging services, or other services, you agree to the practices described here. 

Information We Collect

• Contact & Booking Information: name, email, phone number, mailing address, billing information, reservation and stay details. 
• Transaction Information: payment card or ACH details (processed by third-party payment processors), invoices, receipts. 
• Communications: messages you send to us (email, SMS, chat), and records of our communications. 
• Usage & Device Data: IP address, browser type, device identifiers, page views, cookies, and analytics data collected automatically. 
• Optional Data: guest preferences, special requests, photos or documents you provide, and other information you choose to share.

How We Use Your Information

We use personal information to: 

• Process and manage reservations, payments, refunds, and customer service. 
• Communicate confirmations, updates, and service messages. 
• Maintain records for accounting and legal compliance. 
• Improve our services, website, marketing (internal use only), and user experience. 
• Detect, prevent, and address technical or security issues.

Information Sharing & Disclosure

We do not sell your personal information.

Data Sharing and Third Parties 

• Customer data is not shared with third parties for promotional or marketing purposes. 
• Mobile opt-in and consent data are never shared with anyone for any purpose. Any references to information sharing in this policy exclude mobile opt-in data. 
• We may share personal information with service providers who perform functions on our behalf (payment processors, reservation platforms, analytics providers, fulfillment or cleaning vendors, and legal/compliance advisors). These providers are contractually bound to protect your information and are not permitted to use it for their own marketing. 
• We may disclose information as required by law, to respond to legal process, to protect rights or safety, or to investigate fraud or other unlawful activity. 
• If the business is sold, merged, or reorganized, personal information may be transferred as part of that transaction, subject to confidentiality obligations. 

Cookies, Tracking & Analytics

We use cookies and similar technologies to operate and improve our website and services, to remember preferences, and to analyze usage. You can control cookie settings in your browser. Third-party analytics providers may collect information about your use of our site subject to their privacy policies.

3D Enterprises LLC Messaging Terms and Conditions (SMS Program) 

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers. 
2. You can cancel the SMS service at any time. Just text “STOP” to the phone number from which you received messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at alaskaexpeditionsultd@gmail.com. 
4. Carriers are not liable for delayed or undelivered messages. 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Security

We maintain administrative, technical, and physical safeguards intended to protect personal information. No system is impenetrable; we cannot guarantee absolute security. We require service providers to maintain reasonable security measures.

Your Rights & Choices 

• Access & Correction: You may request access to or correction of your personal information. 
• Deletion: Where permitted by law, you may request deletion of your personal information. 
• Opt-out: You may opt out of promotional emails (if any) via the unsubscribe link. Mobile opt-in consents are covered above and are not shared. 
• Data Portability: You may request to receive a copy of your personal data in a common, machine-readable format where applicable. To exercise these rights, contact us at alaskaexpeditionsultd@gmail.com. We may require verification before fulfilling requests.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, contact us and we will take steps to delete it.

Third-Party Links & Services

Our site may contain links to third-party websites and services (booking platforms, social media, payment processors). This Privacy Policy does not apply to third parties. Review their privacy policies before providing personal information. 

Data Retention

We retain personal data as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the nature of the data and regulatory requirements.

International Transfers

If we transfer data across borders, we will take steps to ensure appropriate safeguards are in place to protect personal information consistent with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date. Continued use of our services after changes indicates acceptance.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Alaska Expeditions Unlimited & Resorts (3D Enterprises LLC)

Email: alaskaexpeditionsultd@gmail.com

Phone: 907-215-1239

Mailing Address:
18465 Sterling Hwy
Cooper Landing, AK 99572

Legal Notice

This Privacy Policy is a general statement of our practices and does not create a contract. For legally binding terms regarding service provision and data processing, please consult our Terms of Service or contact us.